Zen-go App Freezes

If your Waymo One app is freezing, it could be due to a number of reasons including: network connectivity issues, outdated app version, overloaded phone memory, glitches in the app itself, or problems with your phone's operating system; you can try restarting your phone, updating the Waymo app, checking your internet connection, or contacting Waymo support for further assistance. 

What to do if your Waymo One app freezes:

• Check your internet connection: Ensure you have a strong and stable internet connection as poor connectivity can cause app freezes. 
• Restart your phone: Sometimes a simple restart can resolve app glitches. 
• Update the Waymo app: Check if there are any available updates for the Waymo One app and install them. 
• Clear app cache and data: Go into your phone's settings, find the Waymo app, and clear the cache and data to potentially resolve temporary issues. 
• Check for phone storage: If your phone is nearly full, it can affect app performance. 
• Contact Waymo support: If the issue persists, reach out to Waymo customer support to report the problem and seek further troubleshooting steps.